Bodhi Bhojanalayam respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, make a reservation, contact us, or otherwise interact with our services.

1. Information We Collect

Depending on how you use our website and services, we may collect:

• Name
• Mobile number
• Email address
• Delivery address
• Billing and order information
• Payment-related information
• Food preferences or special instructions that you voluntarily provide
• Information provided when contacting customer support
• Website usage, device, browser, and technical information
• Cookies and similar technologies

We do not intend to collect more personal information than is reasonably necessary to provide our services.

2. How We Use Your Information

We may use your information to:

• Process and deliver your food orders
• Confirm and communicate about your orders
• Respond to enquiries and customer-support requests
• Process payments through our payment service providers
• Manage reservations, where applicable
• Improve our food, services, website, and customer experience
• Send service-related communications
• Send promotional communications where permitted and where you have provided appropriate consent
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements
  
  

3. Payments

Online payments may be processed through third-party payment providers. Bodhi Bhojanalayam does not ordinarily receive or store your complete card, UPI, banking, or other sensitive payment credentials.

Payment information is handled by the relevant payment service provider in accordance with its own privacy and security practices.

4. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment service providers
• Food delivery and logistics partners
• Website, hosting, analytics, and technology providers
• Customer-support service providers
• Government authorities or other parties where required by applicable law

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to remember preferences, understand website usage, improve functionality, and provide relevant services.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal obligations.

8. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of certain information, or to withdraw consent where applicable.

To make a privacy-related request, please contact us using the details provided below.

9. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

11. Contact Us

For questions or requests relating to this Privacy Policy, please contact:

Bodhi Bhojanalayam
Hyderabad, Telangana, India
Email: info@spiritualdining.com
Phone: 082828 23645